Frequently asked questions

Yes. Every product we sell is an authentic branded product sourced through legitimate retail, wholesale, manufacturer, distributor, or marketplace channels.

No. Bright Habit Co. is an independent online retailer operated by PINK OLIVE LLC. We are not the manufacturer of the products we sell unless specifically stated, and brand names and trademarks belong to their respective owners.

Orders are generally processed within 1–2 business days. You'll receive a confirmation email with tracking information as soon as your order ships.

Standard delivery is estimated at 5–8 business days after processing. Delivery estimates are provided for planning purposes and are not guarantees.

Standard Shipping is $4.95. We don't currently offer express shipping — exact charges are always shown at checkout before you place your order.

U.S. shipping is free on orders of $39 or more. The free-shipping option appears automatically at checkout when your order qualifies.

Return requests must be made within 30 days after delivery. Products must be unopened, unused, in original condition, and in their original packaging. Please contact support@brighthabitco.com before sending anything back — see our Return & Refund Policy for full details.

For hygiene and safety reasons, opened oral-care, hygiene, personal-care, consumable, or safety-sealed products are not returnable — unless the item arrived defective, damaged, or incorrect. In that case, contact us and we'll make it right.

Email us at support@brighthabitco.com. Support hours are Monday–Friday, 9:00 AM–5:00 PM Eastern Time, and we typically respond within 1–2 business days.

A Coming Soon product is listed on our store but is not yet available to purchase. We're preparing it for launch.

Not yet — Coming Soon products cannot be purchased until they launch. You can join the waitlist on the product page and we'll email you when it becomes available.

No. Joining a waitlist creates no purchase obligation — it simply means we'll notify you by email when the product launches. You can unsubscribe at any time.

No. Content on our site is provided for general informational purposes and is not professional medical or dental advice. Always follow the manufacturer's instructions and consult a qualified dental professional for individual concerns.